Important: By creating an account or using Wnibet's services, you are considered to have read and accepted this Privacy Policy. Please take a moment to read it in full.
1
What Information We Collect
Some data is collected when you create an account and use Wnibet's services. This falls into two categories — information you provide directly, and information collected automatically.
Information Provided Directly by You:
- Full Name & Date of Birth
- Email Address & Mobile Number
- Residential address
- National ID or passport number (for KYC verification)
- Payment method details (bKash/Nagad number, bank account)
- Messages sent to support and communication history
Automatically collected data:
- IP address and device type
- Browser Type & Operating System
- Visit times and page views on the site
- Betting and transaction history
- Login time & location (for security purposes only)
Please Note: We never store full credit or debit card numbers or CVV codes. Payment details are transmitted securely to payment providers via encryption.
2
Why this data is collected
Every piece of data Wnibet collects has a specific purpose behind it. Nothing is kept without a reason.
| Data Type |
Reason for Collection |
Legal Basis |
| Name & Contact Details |
Account Creation & Support |
Contractual necessity |
| Identity verification documents |
KYC & fraud prevention |
Legal obligations |
| Payment Information |
Deposit & withdrawal process |
Contractual necessity |
| Betting history |
Service Delivery & Responsible Gaming |
Legitimate Interest |
| Device & IP Information |
Security & fraud detection |
Legitimate Interest |
| Browsing behavior |
Platform Improvement & Personalization |
Consent |
3
How data is used
Wnibet uses collected information for the following purposes:
- Service delivery: Managing your account, processing bets, and completing payments.
- Identity Verification: Completing the KYC process and preventing money laundering as required by law.
- Ensuring Security: Detecting suspicious activity and keeping your account secure.
- Providing support: Resolving member queries and support issues.
- Platform Improvement: Analyzing user experience to improve the site and app.
- Personalised offers: Showing you relevant promotions based on your betting preferences (you can turn this off at any time).
- Legal Compliance: Maintaining the records required to meet regulatory obligations.
Wnibet never sells your data directly to advertisers or uses it for irrelevant third-party marketing.
4
Sharing data with third parties
Wnibet follows a strict policy — your data is never sold. However, limited information may be shared with a select group of trusted partners as part of normal service operations:
- Payment Providers: Information required to process payments via bKash, Nagad, Rocket and bank transfer. This data is used solely to complete transactions.
- Identity Verification Service: Identity document details may be shared with specialist providers for KYC verification.
- Technology partners: Cloud hosting and database providers who operate under strict confidentiality agreements.
- Legal Authorities: Information may be disclosed to the relevant authorities when required by a court order or legal investigation.
To be clear: Your information is never sold or transferred to third-party advertisers, data brokers, or marketing companies. Every Wnibet partner operates under a strict data protection agreement.
Should there be any change to Wnibet's business structure — such as a merger or acquisition — members will be informed in advance and the protection of their data will be ensured.
5
Data Protection Measures
To keep your information secure, Wnibet has put in place multiple technical and organizational safeguards:
- 256-Bit SSL Encryption: All communications on the site and app are encrypted. The padlock icon in your browser confirms the connection is secure.
- Firewall & Intrusion Detection: Advanced technology is in place to detect and block unauthorised access attempts.
- Two-Factor Authentication (2FA): An added layer of security when logging in to your account.
- Regular Security Audits: Regular security audits are conducted by independent third-party experts.
- Restricted access: Wnibet staff can only access the data necessary for their specific role.
- Data Backup: Regular backups are taken to ensure no data is lost in the event of an incident.
That said, no system on the internet is 100% impenetrable. Wnibet takes every possible measure to protect your data, but absolute security cannot be guaranteed by anyone. If you ever notice unusual activity on your account, please contact support immediately.
6
Your Data Rights
Wnibet believes you should have full control over your own data. That's why the following rights are granted to you:
- Right to know: If you want to know what data Wnibet holds about you, we are required to tell you.
- Right to rectification: If any of your information is incorrect, you may request that it be updated or corrected.
- Right to Erasure: After closing your account, you can request the deletion of any data that no longer needs to be retained beyond our legal obligations.
- Right to Restrict Processing: You may object to your data being used for specific purposes.
- Portability: You may request a copy of the information we hold about you in a readable, portable format.
- Marketing Opt-Out: To opt out of any marketing emails or SMS, email support@wnibet.click or update your preferences in Account Settings.
How to Submit a Request: For any data rights requests, email us at support@wnibet.click. We typically respond within 30 business days.
7
Cookie Policy
Cookies and similar technologies are used on the Wnibet website and app. Cookies are small text files stored in your browser that help improve your experience on the site.
Essential
Essential cookies
Used to maintain login sessions and ensure site security. Without these, the site cannot function properly and they cannot be disabled.
Functionality
Functional cookies
To remember your preferred language, display settings, and login details — so you don't have to reconfigure them every time you visit.
Analytics
Analytics cookies
This data helps us understand which pages are most visited and where issues occur, allowing us to improve the platform. These cookies can be disabled in Account Settings.
Most browsers allow you to block cookies, though doing so may affect certain site features. To manage your cookie preferences, go to Privacy Settings in your account.
8
Protection of Children's Data
Wnibet's services are strictly for users aged 18 and above. Wnibet does not knowingly collect data from anyone under the age of 18.
If a parent or guardian believes their child has accidentally created a Wnibet account and provided personal information, please contact us immediately at support@wnibet.click. The account will be closed and the relevant data deleted without delay.
9
Changes to the privacy policy
Wnibet may update this Privacy Policy from time to time. If any significant changes are made, members will be notified in advance via email or in-app notification.
After each update, the "Last Updated" date at the top of the page is revised. Continued use of Wnibet following any changes constitutes acceptance of the updated policy.
We typically give 30 days' notice before major changes. Minor edits may not be announced in advance, but any such changes will be clearly noted.
10
Get in Touch
If you have any questions or concerns about our Privacy Policy, or wish to exercise your data rights, please get in touch with us:
- Email: support@wnibet.click
- Live Chat: Chat with us directly via the Wnibet website or app
- Response Time: Emails are typically answered within 1–3 business days; live chat average response time is 5 minutes.
Data Protection Officer: For formal data protection complaints, email our Data Protection Officer directly at privacy@wnibet.click.
We take every privacy-related request seriously and make every effort to resolve it as quickly as possible.